Help Is Nearby
Eye emergencies can happen at any time. The eyeDOCS team is here to help you find the treatment you need.
If you think you are experiencing an eye emergency, contact us right away. If your emergency occurs outside of business hours, please proceed to your nearest emergency medical clinic or ER.
If you need to replace your glasses in a hurry, we have an on-site edging lab to provide you with same-day service for most glasses with single vision prescriptions. Please book an appointment with us at our edging lab. We’re open Monday to Friday from 8:00 am to 4:00 pm for your convenience.
What Is an Eye Emergency?
If you’re unsure whether or not your eye issue is an emergency, it is always best to be cautious and have an optometrist assess your eyes anyway.
Swelling, redness, pain, or sudden changes in vision should be treated as an emergency.
Several eye emergencies can lead to permanent vision loss, and early intervention can help.Some symptoms of eye emergencies include:
- A sudden change or loss of vision in one or both eyes
- Double vision
- Sudden sensitivity to light
- Pupils that are not matching sizes anymore
- One eye that moves separately from the other
- One eye is bulging or sticking out further than the other
- Pain or discomfort in the eye or eyelid areas
- Bruising around the eye (black eye)
- Bleeding from the eye
- Abnormal discharge from the eye
- Headaches that are severe or sudden
- Swelling around the eye
What Should You Do If You Experience an Eye Injury?
Each type of eye injury can require different treatment methods. The eyeDOCS optometry team can help you get the treatment you need and preserve your vision. Your first step when experiencing an eye emergency is to seek proper attention.
However, there are several things you should not do:
- Do not rub your eyes or apply pressure
- Do not attempt to remove a foreign object that is stuck in your eye
- Do not use any tools (like tweezers) in your eyes
- Do not apply any ointments, cleansers, or medications to your eye
If you need assistance, please contact our caring and skilled team at eyeDOCS.
Find A Location In Ottawa
eyeDOCS Barrhaven
Just off the Fallowfield Road exit of Highway 416, we provide eye care for all patients in this area. Services are available in English and French.
- 4100 Strandherd Dr
- Ottawa, ON K2J 0V2
Barrhaven’s Hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 11:30 AM – 8:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Saturdays are open on alternate weeks. Please call or check Google Business profile to verify.
eyeDOCS Kanata
Find us across from the Kanata Research Park and down the street from the Richcraft Recreation Centre. Services are available in English and Spanish.
- 700 March Rd
- Ottawa, ON K2K 2V9
Kanata’s Hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 12:00 PM – 8:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Saturdays are open on alternate weeks. Please call or check Google Business profile to verify.
eyeDOCS Riverside South
In the heart of Riverside South conveniently serving: Manotick, Greely, and Barrhaven. We are happy to treat the surrounding communities for all their optical needs in English or French.
- 4452 Limebank Rd
- Ottawa, ON K1V 2N8
Riverside South’s Hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Saturdays are open on alternate weeks. Please call or check Google Business profile to verify.
eyeDOCS Ottawa
Our flagship office is located in Alta Vista near Billings Bridge Shopping Centre. Services are available in English, French, Spanish, and Portuguese.
- 1285 Kilborn Ave
- Ottawa, ON K1H 6K9
Ottawa’s Hours
- Monday: 8:00 AM – 6:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 6:00 PM
- Thursday: 8:00 AM – 6:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
eyeDOCS Westboro
Find us in the heart of the Westboro Village on Richmond Road near the corner of Eden Avenue. We provide services in English, French, Cantonese, and Spanish.
- 298 Richmond Road
- Ottawa, ON K1Z 6X5
Westboro’s Hours
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 4:30 PM
- Sunday: Closed
Our Optometric Services
Browse Our Brands
See How We’re Rated on Google
Check Out Our Eye Care Blog
How Long Does IPL Dry Eye Treatment Last?
Eye careFor about 30% of Canadians, dry eyes are a near-constant irritation. They can happen because the eyes don’t create enough tears or because an imbalance in the tear film causes tears to evaporate too quickly. Whatever the reason, if you’re the one dealing with dry eyes, you probably just want relief. Fortunately, there are options […]
Do Dry Eyes Cause Styes?
Dry EyeDo Dry Eyes Cause Styes? Dealing with uncomfortable dry eye symptoms is annoying enough, let alone wondering if the condition is causing other problems. For example, because they can happen at the same time you’re experiencing dry eyes, some people may wonder if styes are caused by dry eye disease. The short answer is no, […]
Do Blue Light Glasses Help with Dry Eyes?
Dry EyeBlue light glasses or blue light-blocking lenses can sound high-tech and cool. So much so that the sale of blue light glasses has risen since 2020, mainly due to increased time spent staring at digital screens. In theory, blue light glasses help to reduce eyestrain and symptoms of eyestrain, including dry eyes. Even without much […]
How Long Does IPL Dry Eye Treatment Last?
For about 30% of Canadians, dry eyes are a near-constant irritation. They can happen because the eyes don’t create enough tears or because an imbalance in the tear film causes tears to evaporate too quickly. Whatever the reason, if you’re the one dealing with dry eyes, you probably just want relief. Fortunately, there are options […]
Do Dry Eyes Cause Styes?
Do Dry Eyes Cause Styes? Dealing with uncomfortable dry eye symptoms is annoying enough, let alone wondering if the condition is causing other problems. For example, because they can happen at the same time you’re experiencing dry eyes, some people may wonder if styes are caused by dry eye disease. The short answer is no, […]
Do Blue Light Glasses Help with Dry Eyes?
Blue light glasses or blue light-blocking lenses can sound high-tech and cool. So much so that the sale of blue light glasses has risen since 2020, mainly due to increased time spent staring at digital screens. In theory, blue light glasses help to reduce eyestrain and symptoms of eyestrain, including dry eyes. Even without much […]
Get Social With Us
-
Westboro
- 298 Richmond Road
- Ottawa, ON K1Z 6X5
-
P: 613-725-0816
appointments@eyedocsottawa.com
-
Ottawa
- 1285 Kilborn Ave
- Ottawa, ON K1H 6K9
-
P: 613-733-8400
appointments@eyedocsottawa.com
-
Riverside South
- 4452 Limebank Rd
- Ottawa, ON K1V 2N8
-
P: 613-239-5004
appointments@eyedocsottawa.com
-
Kanata
- 700 March Rd
- Ottawa, ON K2K 2V9
-
P: 613-239-5005
appointments@eyedocsottawa.com
-
Barrhaven
- 4100 Strandherd Dr
- Ottawa, ON K2J 0V2
-
P: 613-567-5811
appointments@eyedocsottawa.com
English
Chinese (Simplified)
French
Spanish